Raghav Duggal
Talent Acquisition, Strategic HR Business Partner & Training Manager
Strategic Talent Acquisition Leader with 13+ years of experience scaling hiring operations across India, delivering 1400+ closures through data-driven and cost-effective practices. Proven ability to align talent acquisition with business growth in EduTech, Retail, and Hospitality sectors.
Work Experience
Regional Manager - Talent Acquisition
Altruist Technologies Pvt. Ltd., Bengaluru | 08/2023 - Present
- Led lateral hiring and campus recruitment operations for 5 states: Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, and Kerala.
- Partnered with management to align hiring with business goals.
- Reduced time-to-hire by 65% by closing 28 positions in 9 days through structured hiring strategies.
- Hired roles from associate to VP level.
Talent Acquisition Manager & HRBP
AJ Jewellers, Mumbai | 06/2022 – 08/2023
- Managed pan-india bulk and lateral hiring; recruited 150+ candidates using social platforms.
- Mentored & led a 7-member team to consistently exceed KPIs.
- Developed structured reporting through Excel and PowerPoint to drive hiring strategy.
Talent Acquisition Manager
UpGrad, Mumbai | 10/2021 - 06/2022
- Recruited over 450 candidates across pan India via end to end (E2E) recruitment for Sales, Marketing & Finance roles.
- Executed campus hiring programs and guided a team of 4 recruiters.
Associate Manager - Talent Acquisition
Byju's, Mumbai | 05/2020 - 10/2021
- Onboarded 550+ candidates across Pan India through E2E campus hiring.
- Connected with 200+ colleges, conducted pre-placement talks, and coordinated end-to-end onboarding using ATS.
Customer Service Manager
Future Retail, Foodhall@LinkingRoad, Mumbai | 10/2018 - 04/2020
- Trained & managed a team of 6 members to ensure seamless operations for Customer Service, Online Delivery, and Customer Delight across 25,000 sq ft.
- Trained store SPOCs to improve customer satisfaction metrics by 200% in 3 months.
Assistant Program Manager – Room & Membership Sales
Sheraton Hotel & Hyatt Hotel, Hyderabad (TLC) | 12/2016 – 10/2018
- Mentored & monitored a 21-member telesales team; converted over 2000 memberships to Club Marriott & World of Hyatt.
- Supervised seasonal events, prepared P&L and sales forecasting reports, and trained staff for both telesales and physical walk-in diner sales.
Assistant Manager – Front Office
Lemon Tree Hotels, Delhi, Chennai & Hyderabad | 07/2012 – 12/2016
- Supervised guest experience, check-ins/check-outs, briefings, and service reports.
- Conducted structured interviews and onboarded 60+ front-office staff.
Expertise
HR & Strategy
- Strategic Talent Acquisition
- Campus & Lateral Hiring
- Training & Development
- Employee Relations
- Employer Branding & HRBP
- Team Leadership & Mentorship
Technical & AI
- Power BI & ChatGPT Analysis
- ATS Tools (SuccessFactors & Darwinbox)
- Google AI Studio
- Workforce Planning
- University & Vendor Relations
Languages & Certifications
- English, Hindi, Bengali, Punjabi
- Spanish (Level 1), Korean (Basic)
- IELTS: 7.5 Band (2022-2024)
- SHRM Member since 2023
- MBA in HR (NMIMS Global)
Leveraging AI in HR Strategy
I actively integrate a suite of advanced AI tools to innovate and streamline HR functions, from talent acquisition to employee engagement and data analysis.
Gemini Pro
For advanced data analysis and strategic HR insights.
ChatGPT
To draft job descriptions and communication templates.
Perplexity Pro
For deep research on market trends and talent pools.
Google AI Studio
To build custom tools for automating HR workflows.
Google Vids
To create engaging onboarding and training videos.
Canva Pro
For designing professional employer branding materials.
NotebookLM
To synthesize research and build knowledge bases.
Veo 3
For generating high-quality video content for recruitment.
Career Milestones
1,400+
Roles Closed in 5 Years
10,000+
Candidates Interviewed
350+
Campuses Visited
50+
Team Members Mentored (highest: 21)
Zero Cost
Hiring Goals Achieved
Multi - Linguist
Can communicate in 7 languages